Contact Us & Book Appointment

Schedule your pet's visit or get in touch with our veterinary team. We're here to provide compassionate care and answer all your questions about your pet's health.

Same-Day Appointments 24/7 Emergency Home Visits Available
Visit Our Clinic

Our Location

PrimeHearts Veterinary Clinic is located in Nairobi along Langata Road. Visit us at our clinic or book a home appointment today.

Clinic Address

PrimeHearts Vet Clinic
Nairobi, Kenya

+254 746 480 390

Open 24/7 Emergency Services

GET IN TOUCH

We're Here to Help Your Pet

Have questions about our services or need to book an appointment? Reach out to our friendly veterinary team. We're ready to provide the best care for your furry family members.

Book an Appointment

Call Us

Speak directly with our veterinary team

+254 746 480 390

Email Us

Send us an email anytime

info@primeheartsvet.com

Emergency Care

24/7 Emergency Services Available

For urgent, life-threatening situations. Call immediately:

+254 746 480 390

Available 24 hours, 7 days a week

Quick Appointment via WhatsApp

Send us a message on WhatsApp with your pet's details for faster appointment booking. Our team responds within minutes during business hours.

Book via WhatsApp

Online Booking

Fill out our appointment form and we'll contact you to confirm your visit. Simple and convenient.

Book Now

Direct Call

Call us directly to speak with our veterinary team and schedule your appointment immediately.

Call Now

WhatsApp Consultation

Send photos or describe symptoms via WhatsApp for preliminary consultation before your visit.

Chat Now
HAVE QUESTIONS?

Frequently Asked Questions

Find answers to common questions about appointments and visits

How do I book an appointment via WhatsApp?

Simply click the "Book via WhatsApp" button above. It will open WhatsApp with a pre-filled message containing your appointment details. Just add your pet's name and symptoms, and send it to our team. We'll respond within minutes during business hours to confirm your appointment.

What should I bring to my appointment?

Please bring any previous medical records, vaccination history, and a list of current medications. If it's your first visit, also bring your pet's identification details if available.

Do you offer home visits?

Yes, we offer home visit services for pets who are anxious about clinic visits, elderly pets, or for busy pet parents. Book an appointment today for your pet via WhatsApp or call us for more details.

What are your payment options?

We accept cash, M-Pesa, credit/debit cards, and mobile banking. Payment is due at the time of service. Emergency services require immediate payment.

Clinic Hours

Monday - Saturday 9:00 AM - 6:00 PM
Sunday Emergency Only
Public Holidays Emergency Only
For after-hours emergencies, call +254 746 480 390